FREQUENTLY ASKED QUESTIONS BY OUR CUSTOMERS
Making your payment
What can I use to pay for my purchases?
Payment is via credit card. We don't keep any of your card details. We use a secure and trusted credit card provider for customer safety and satisfaction.
Where is my order sent from?
All orders are sent from our Sydney NSW location.
What is the shipping cost for my order?
Lilvio offers $9.95 Australia wide delivery on for all orders under $80 and free delivery over $80. We have no hidden costs, all of our prices include GST and FREE Australian delivery. Our goal is to make a reusable life style affordable for all Australians.
How do I replace the blade in the Lilvio Safety Razor or assemble my razor?
Check out our how-to video bellow or if you are still having problems go to the 'contact' page and email us!
Rust and tarnish
Will my Safety Razor tarnish or rust?
Our Lilvio reusable safety razors are made from durable and corrosion resistant Brass Alloy, with electroplated colour, so it will not rust, corode or fade. Treat it right, and it should last you a lifetime!
Making your payment
What can I use to pay for my purchases?
Payment is via credit card. We don't keep any of your card details. We use a secure and trusted credit card provider for customer safety and satisfaction.
Where is my order sent from?
All orders are sent from our Sydney NSW location.
What is the shipping cost for my order?
Lilvio offers $9.95 Australia wide delivery on for all orders under $80 and free delivery over $80. We have no hidden costs, all of our prices include GST and FREE Australian delivery. Our goal is to make a reusable life style affordable for all Australians.
How do I replace the blade in the Lilvio Safety Razor or assemble my razor?
Check out our how-to video bellow or if you are still having problems go to the 'contact' page and email us!
Rust and tarnish
Will my Safety Razor tarnish or rust?
Our Lilvio reusable safety razors are made from durable and corrosion resistant Brass Alloy, with electroplated colour, so it will not rust, corode or fade. Treat it right, and it should last you a lifetime!
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